CARSTAR Cobourg has been part of the CARSTAR family for almost seven years. The collision centre naturally transitioned into a CARSTAR in order to gain the support of a national network. The support of CARSTAR allowed the collision centre to keep up to date with the most recent industry technology and education, so that they could serve customers better. CARSTAR Cobourg, which is attached to a Ford dealership, offers quality collision expertise with unbeatable customer service. Ron Franklin, manager of CARSTAR Cobourg believes that it is important to calm customers down and to make them feel at ease. Reassurance that everything will be okay builds customer trust and eases the customer’s nerves in a stressful time. CARSTAR Cobourg is a major supporter of its community. Members of the team are part of the Rotary Club and Chamber of Commerce. With so many great opportunities to be involved, the collision centre tries to raise as much community awareness without tying up a lot of financial capital. Giving back is about doing something for the community that is going to make a difference.